Become a Guest Service Representative

It's easy to become a Guest Service Representative for Capone's Dinner & Show. Simply fill out the following form. Once you are registered, you'll be eligible for our rewards program and special offers!

If you are already a registered Guest Service Representative and are in need of more referral cards, do NOT use the form below, please use the Referral Card form to request more cards.

If you have any questions, please contact our office.

Sign Up!

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Referral Cards


Guest Service Events

Customer Service

In the internet era, one challenge has been to maintain and/or enhance the personal experience while making use of the efficiencies of online commerce.

Did You Know?

Customer service plays an important role in an organization's ability to generate income and revenue.


Capone's Dinner & Show


Guest Service Tip

Empower your guest service staff by preparing them with answers and guidelines for the most commonly asked questions and requests. Training is important and prepares your front line to know what action to take when confronted with a guest's inquiry or request.

Additionally, compiling a list of FAQs and basic policies gives your staff something to defer to so they don't have to hesitate when serving your guests. Quick, confident answers inspire confidence and comfort and ensure guests have an exceptional visit.